again my friend in Russia was so excited at receiving a Christmas gift Basket, and as told me that, the presentation and quality was great, and was so pleased to receive it, delivered by a really polite and pleasant lady. my friends experience made her really happy and over the moon
Customer service was incredible I made clerical errors and you representatives were prompted and kind made my experience a 11 out of 10!
Can’t think of ways to improve your service as it is fantastic - on time, items are as ordered, and excellent customer service when dealing with your employees.
I rated you 5 stars, Yaroslav!
- 5 stars for following up with me ( I’m so busy I was behind in ordering baskets this year)
- 5 stars for service
- 5 stars for politeness
- 5 stars for promptness
- 5 stars for keeping in touch
Those people are doing business really right, they are great in everything. I recommend anyone who wants to send a gift overseas to be through them, they are very professional, fast, friendly .. you guys are awesome. Keep the good work up
Fantastic service, 100% reliable and excellent customer service relations. You can’t beat this service for sending gift items abroad. Never disappoint!
I have never had such great customer service, I was so surprised to get a phone call checking if I had received the gift, and then regular follow up calls when there was a problem with the local delivery company not leaving a tracking number. I am so used to calling a company to ask for help and then not getting any, this was a totally different experience. I would highly recommend.
Very reliable service. There was an issue with a previous order not being delivered on time. GiftBasketsOverseas was wonderful about tracking down the problem, arranged a very quick replacement delivery and were very pleasant to deal with.
I am located in Melbourne Australia and I wanted to send a bunch of balloons to my son in Chile for his birthday. The whole process was easy. Customer service fantastic. They responded immediately to email. No problems whatsoever so I can recommend this company without hesitation.
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